1. Order Processing
- Orders placed on the AF Auto Gloss website are typically processed within 1–3 business days after successful payment confirmation.
- During peak seasons, promotional periods, or high-demand situations, order processing may take up to 5 business days.
- Once an order is processed and dispatched, customers will receive a confirmation notification along with shipment tracking details.
2. Shipping Methods & Delivery Timelines
- AF Auto Gloss partners with reliable and authorized courier service providers to ensure safe and timely deliveries.
- Estimated delivery timelines are as follows:
- Domestic (India): 3–7 business days
- International: 7–14 business days, subject to destination and customs clearance
- Delivery timelines are estimates only and may vary due to factors beyond our control, including weather conditions, courier delays, or regulatory requirements.
3. Shipping Charges
- Shipping charges are calculated based on order weight, package dimensions, delivery location, and the shipping method selected at checkout.
- AF Auto Gloss may offer free or discounted shipping on select orders, campaigns, or minimum purchase values, as displayed on the website.
4. Order Tracking
- Once an order is dispatched, customers will receive a tracking number via email or SMS.
- The tracking number can be used to monitor shipment progress through the courier partner’s official tracking portal.
5. Shipping Coverage & Restrictions
- AF Auto Gloss currently delivers products across India and to select international destinations.
- We are not responsible for delivery delays or failures caused by customs clearance issues, incorrect or incomplete address details, or recipient unavailability.
- International shipments may be subject to import duties, taxes, or local regulations, which are the sole responsibility of the customer or recipient.
6. Damaged, Delayed, or Lost Shipments
- If an order is received in a damaged condition or is lost during transit, customers must notify AF Auto Gloss customer support immediately.
- Supporting evidence such as photographs or videos of damaged packaging or products may be required to initiate investigation.
- AF Auto Gloss will coordinate with the courier partner to assess the issue and may offer a replacement or resolution as deemed appropriate.
7. Commercial & Bulk Order Shipping Disclaimer
- For professional, bulk, dealer, or commercial orders, shipping timelines and logistics arrangements may differ from standard consumer deliveries.
- AF Auto Gloss is not responsible for delays arising from bulk handling, freight logistics, third-party transporters, or warehouse transfers.
- Risk associated with shipment transfers may pass to the buyer once the order is dispatched, unless otherwise agreed in writing.
8. Policy Updates
- AF Auto Gloss reserves the right to revise or update this Shipping Policy at any time without prior notice.
- Any changes will take effect immediately upon being published on this page.
About AF Auto Gloss
- AF Auto Gloss is a professional automotive care brand offering a comprehensive range of cleaning, maintenance, and surface protection solutions.
- Established in 2025, the brand serves individual consumers, detailing professionals, workshops, and commercial partners.
- All products are manufactured in-house and undergo rigorous quality checks to ensure safety, durability, and consistent performance.
