Privacy Policy

Effective 23rd Sep, 2025

1. Information We Collect

  • When users interact with our website or services, AF Auto Gloss may collect certain personal and non-personal information.
  • Personal Information may include name, email address, phone number, billing and shipping address, and payment-related details when placing an order.
  • Non-Personal Information may include browser type, device information, IP address, operating system, and website usage analytics.
  • Optional Information such as feedback, reviews, inquiries, or support requests may be collected through forms or customer communication channels.

2. How We Use Your Information

  • To process, confirm, and deliver orders efficiently.
  • To communicate order updates, invoices, service notifications, and respond to customer inquiries.
  • To provide customer support and improve product quality, services, and overall user experience.
  • To send promotional communications or marketing updates only where the user has opted in.
  • To comply with applicable legal, regulatory, and accounting requirements and to prevent fraudulent activities.

3. Sharing of Information

  • AF Auto Gloss does not sell, rent, or trade personal or business information to third parties.
  • Information may be shared with trusted service providers such as payment processors, courier partners, or IT service providers strictly for order fulfillment and operational purposes.
  • Customer data may be disclosed if required to comply with applicable laws, court orders, or regulatory authorities.

4. Data Protection & Security

  • We implement commercially reasonable and industry-standard security measures, including SSL encryption and secure payment gateways, to protect user data.
  • Despite our efforts, no method of electronic transmission or storage over the internet can be guaranteed to be completely secure.

5. Cookies & Tracking Technologies

  • Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve site performance.
  • Users may choose to disable cookies through browser settings; however, certain website features may not function optimally.

6. Your Rights

  • Request access to, correction of, or updates to your personal information.
  • Request deletion of personal data, subject to legal, contractual, or transactional obligations.
  • Opt out of promotional communications at any time by using the unsubscribe option provided in emails.

7. Third-Party Links

  • Our website may contain links to external or third-party websites.
  • AF Auto Gloss is not responsible for the privacy practices, content, or data handling policies of third-party websites.

8. Changes to This Privacy Policy

  • AF Auto Gloss reserves the right to update or modify this Privacy Policy at any time.
  • Any changes will be published on this page along with the revised effective date.

9. Confidentiality & Business Data Protection

  • AF Auto Gloss values the privacy of its customers, dealers, distributors, and business partners.
  • Any personal or business information shared with us, including contact details, order data, pricing, or commercial agreements, is treated as strictly confidential.
  • Customer and business partner data is used solely for order processing, invoicing, communication, service fulfillment, and account management purposes.
  • We do not sell, disclose, or share business or customer data with third parties, except where required by law or regulatory authorities.

About AF Auto Gloss

  • AF Auto Gloss is a professional automotive care brand offering a complete range of cleaning, maintenance, and surface protection solutions.
  • Established in 2025, the company delivers high-quality, economical, and easy-to-use detailing products for four-wheelers, two-wheelers, and cycles.
  • All products are manufactured in-house and tested at our advanced facility to ensure consistent quality, safety, and performance.