AF Auto Gloss

Refunds may be considered only under specific conditions outlined in this policy.
Products must be unused, unopened, and in their original packaging.
Items must be purchased directly from the official AF Auto Gloss website or authorized sellers.
Refund requests must be raised within 30 days from the date of delivery, unless otherwise stated.

Opened, used, altered, or improperly handled products are not eligible for refunds.
Products purchased from unauthorized sellers or third-party marketplaces are non-refundable.
Items purchased during promotional sales, bulk orders, or discounted offers are non-refundable unless explicitly mentioned.

To initiate a refund request, customers must contact AF Auto Gloss customer support with complete order details.
Valid proof of purchase, including order ID and payment confirmation, must be provided.
All refund requests are reviewed within 3–5 business days of submission.
Approved refunds will be processed to the original payment method and may take 5–10 business days to reflect, depending on the payment provider.

Customers are responsible for return shipping costs unless the product delivered is incorrect, damaged, or defective.
Returned items must be securely packaged and sent using a trackable courier service.

If a product is received in damaged or defective condition, customers must notify AF Auto Gloss immediately.
Clear photographic or video evidence of the damage or defect must be shared for verification.
Upon validation, AF Auto Gloss may offer a replacement or refund at no additional cost.

AF Auto Gloss reserves the right to modify or update this Refund & Replacement Policy at any time.
Any changes will be effective immediately upon publication on this page.

Due to the nature of automotive care and detailing products, refunds are not applicable once the product has been sold or delivered.
Replacement may be considered only in cases of verified manufacturing defects or damage caused during transit.
All such issues must be reported within 48 hours of delivery along with valid proof such as images or videos.
Replacement requests submitted after the stipulated time period may not be accepted.
AF Auto Gloss reserves the right to inspect the product and assess the issue before approving any replacement.

AF Auto Gloss is a professional automotive care brand offering a wide range of cleaning, maintenance, and surface protection products.
Founded in 2025, the brand serves both individual consumers and commercial partners with high-quality, cost-effective detailing solutions.
All products are manufactured in-house and undergo strict quality control to ensure reliability, safety, and performance.

Refund Policy